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Special Services

Satisfaction Guaranteed
If you are not 100% satisfied with your purchase, you may return or exchange the product within 30 days of receipt as long as the product is returned in new, unused, and resalable condition inside its original packaging and you return the item in accordance with the Returns section of this page below.
Returns
We are proud to offer one of the best return policies in the online business. You may return your purchase for any reason within 30 days of receipt for an exchange or a refund of the purchase price excluding our shipping and handling costs. Some of our products are offered with free shipping, so please be aware that if you return one of these products our actual outbound shipping costs will be deducted from your return refund.

Warranty
All of our products are backed by manufacturers who stand behind the products they sell. We will work with you and the manufacturer to insure your complete satisfaction in the event of any warranty issues that may arise as a result of your purchase.
Installation Support
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Gift Certificates
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Privacy Policy
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eFirePitsDirect.com • 18510 River Road North • Cordova, IL 61242 • USA • TOLL FREE: 1-877-374-6777 •